It’s About Customer Love: Navigating a Breakout Year at Cami.AI

As a growth and revenue executive, I’ve spent most of my adult life under quota pressures and investor expectations, with implied consequences. So I’m accustomed to bold campaign initiates and swift execution. However I was reminded recently that our company is still new, still in the enviable ‘startup days’ where dreaming and envisioning the future has an important purpose, perhaps more important to our company right now than the methodical march of pipeline reports and quarterly metrics.

Share This Post

As growth and revenue executive, I’ve spent most of my adult life under quota pressures and investor expectations, with implied consequences. So I’m accustomed to bold campaign initiates and swift execution. However I was reminded recently that our company is still new, still in the enviable ‘startup days’ where dreaming and envisioning the future has an important purpose, perhaps more important to our company right now than the methodical march of pipeline reports and quarterly metrics.

Currently, we are finishing our core messaging; aligning our vision and beliefs into an articulation of our business solutions. And this is where my habitual sales aggressiveness bested me before I could even begin. In working sessions with the CEO, I kept driving towards the grandiose, when all we needed was the premise. It’s as if I wanted to drive 100 mph when first we needed the right direction. I’m thankful for Praseetha’s patience.

Here is an actual Slack exchange between Praseetha and me:

So I’m here to tell everyone that Cami.AI has not forgotten, nor will we ever forget our founding DNA and Values:

Our team strives to bring transparency and bridge communication gaps in customer service teams. We live this every day as individuals and as an organization. Cami.AI exists to deliver the vision of achieving Customer Love at scale. We believe Customer Love is the highest state for a CS organization, and it’s our honor to support your team in this endeavor.

Subscribe To Our Newsletter

Get updates and learn from the best

More To Explore

Hands of robot and human touching on big data network connection background
Blog

Yes Cami Is Obsessed With You (Customers)

The role of customer success is evolving. Today its not just one team’s responsibility, instead, it is a collective organizational initiative that translates into each and every step of the customer journey. For every role, be it from a CS team professional, CS Executive, Product Manager, or Sales personnel, the value they derive from Cami is personalized.

Podcast

The Customer Love Podcast Episode 2

The Customer Love Podcast Is An Exploration And Celebration Of Professionals Reaching For Excellence, Sharing Their Most Memorable Experiences. At Cami.AI We Greatly Value The HUMAN Elements, The Distinctly Human Ingredients That Uplift A Good Organization Into An Outstanding Organization. Each Episode Will Discuss Topics About B2B, SaaS, Customer Experience, Customer Success And More, Applying Our Best Efforts Towards Success.

Do You Want To Boost Your Business?

drop us a line and keep in touch

small_c_popup.png

Select Your Tech Stack to Start a Free Trial