Customer Success AI Assistant
Cami is an AI assistant who you employ. She is constantly interpreting signals and having human conversations to simplify the complex customer engagement cycle.
Personalized Dashboards​
Cami understands that every stakeholder has individual goals that align with their roles and responsibilities. She watches over the ecosystem and prioritizes insights based on the user context.
Integrated To Systems
Cami integrates with all your systems from Salesforce, Zendesk to Qualitrics. The patterns learned across these systems enables Cami to push warning signals to all relevant stakeholders.
Continuous improvement
Cami connects the barriers for jumping into machine learning world by ensuring that your data inconsistencies are brought to light and fixed quickly. Cami also partners with your teams to coach them on their goals and gamify their adoption curve.
FEATURES THAT CUSTOMERS LOVE
360 Operating Platform
Cami always has a 360 view of the customer, pulling all the required information from internal systems and augmenting that information using interactive conversations with all stakeholders.
AUTOMATED JOURNEYS
Build action plans and play books based on what has worked across other similar scenarios. Cami recommends based on the patterns analyzed and drives accountability across all the teams involved. She follows up with constant timely reminders and clear escalations as required.
Create Up Sell Paths
Cami keeps the day to day customer satisfaction going. This frees up your customer teams to focus on strategic up sells. Cami also recommends up sell paths based on what has worked for other scenarios in your organization.
READY TO MEET CAMI?
Cami extends a personal invitation for you to learn more, to begin customizing your Cami experience, and to start executing your strategic customer success goals at scale. Being one of the world’s best listeners, let Cami provide additional analysis of your customers’ communications to ensure that no items are missed or misunderstood.