It’s a simple formula. If Customer Success = CLV, and CLV = Valuation, then Customer Success is Valuation. But why?
How does available bandwidth impact the optimal performance of a CS team? Is Bandwidth really the Miracle Cure for CS Burnout? Let’s find out!
Spoiler Alert: This sales veteran admits the sales department has a lot of shared responsibility for successful customer experiences! But first, how do you define successful customer experiences?
Introducing our CRO’s thoughts on how customer success plays an important role in scalable customer love.