Podcast

Customer Love Podcast Episode 1

Customer Love Podcast Episode 1

In this episode, Cami.AI Chief Revenue Officer, Ilya Kucherenko sits down with Tovuti Customer Success Manager, Lyndsey Guerrero. Lyndsey was one of the first CSMs at Tovuti and joined right when they began their “fast and furious” growth cycle. She has seen firsthand a CS department and a company traveling at hyperspeed, she shares her thoughts on what makes a great CSM, and the ever-changing demands upon the CS mission.