THE SMART CUSTOMER SUCCESS PLATFORM
Customer success platform that let’s your teams focus on customers instead of systems. Cami’s rich features are built with simplicity as a core driving principle.
Customer success platform that let’s your teams focus on customers instead of systems. Cami’s rich features are built with simplicity as a core driving principle.
Help customers get started quickly and efficiently with Cami enabled automated channels, recommended implementation plans, health escalations and more.
Measure and grow ongoing customer engagement with Cami's customer health score derived from patterns across dimensions such as customer net promoter surveys, team feedback and support tickets.
Empower cohesive interaction between all stakeholders focused on user adoption and product usage. Real time in-product feedback to drive ideas and prioritize product backlog.
Grow customer relationships and revenue with deep learned up sell and renewal plans. Gamified leaderboards encourage and recognize teams while driving accountability.
Cami aggregates the data from all relevant systems throughout the customer journey into your customer success platform. Cami augments this data with inputs gained from customer and employee conversations. All insights are pushed through a personalized conversational dashboard.
Cami collects and analyzes all data collected throughout customer journey. This is augmented with inputs from customer & customer team conversations.
Natural language processing automatically classifies and segments NPS, team (Pulse), Defect and conversational inputs.
Machine learning algorithms identify insights from patterns and usage. Example insights include early adoption, renewal risks and up sell opportunity.
Engage with Cami in app or on different channels such as Slack and Microsoft teams to get relevant insights delivered to your fingertips
Enables customer success teams to action real time on identified customer problems or opportunities. Ramp up and scale customer teams quickly.
Cami understands that priorities are different based on roles and presents insights relevant to role in a personalized manner.
Connect Cami to bring data from your CRM as soon as the sale is complete. Enhance the data real time will all ticket and implementation interactions. Communicate seamless through your internal communication channels to make customer onboarding seamless.
Cami extends a personal invitation for you to learn more, to begin customizing your Cami experience, and to start executing your strategic customer success goals at scale. Being one of the world’s best listeners, let Cami provide additional analysis of your customers’ communications to ensure that no items are missed or misunderstood.