THE SMART CUSTOMER SUCCESS PLATFORM
Customer success platform that let’s your teams focus on customers instead of systems. Cami’s rich features are built with simplicity as a core driving principle.
ONBOARD
Help customers get started quickly and efficiently with Cami enabled automated channels, recommended implementation plans, health escalations and more.
ENGAGE
Measure and grow ongoing customer engagement with Cami's customer health score derived from patterns across dimensions such as customer net promoter surveys, team feedback and support tickets.
ADOPT
Empower cohesive interaction between all stakeholders focused on user adoption and product usage. Real time in-product feedback to drive ideas and prioritize product backlog.
MAXIMIZE
Grow customer relationships and revenue with deep learned up sell and renewal plans. Gamified leaderboards encourage and recognize teams while driving accountability.
HOW IT WORKS
PERSONALIZED CUSTOMER SUCCESS PLATFORM
Cami aggregates the data from all relevant systems throughout the customer journey into your customer success platform. Cami augments this data with inputs gained from customer and employee conversations. All insights are pushed through a personalized conversational dashboard.
What Can Customer Success Platform Do?
DATA DRIVEN
Cami collects and analyzes all data collected throughout customer journey. This is augmented with inputs from customer & customer team conversations.
DEEP LEARNED PATTERNS
Natural language processing automatically classifies and segments NPS, team (Pulse), Defect and conversational inputs.
Predictive insights
Machine learning algorithms identify insights from patterns and usage. Example insights include early adoption, renewal risks and up sell opportunity.
CONVERSATIONAL ENGINE
Engage with Cami in app or on different channels such as Slack and Microsoft teams to get relevant insights delivered to your fingertips
REAL TIME ACTIONS
Enables customer success teams to action real time on identified customer problems or opportunities. Ramp up and scale customer teams quickly.
PERSONALIZATION
Cami understands that priorities are different based on roles and presents insights relevant to role in a personalized manner.
CAMI INTEGRATIONS
BE ONE WITH ALL YOUR
CUSTOMER DATA
Connect Cami to bring data from your CRM as soon as the sale is complete. Enhance the data real time will all ticket and implementation interactions. Communicate seamless through your internal communication channels to make customer onboarding seamless.
READY TO MEET CAMI?
Cami extends a personal invitation for you to learn more, to begin customizing your Cami experience, and to start executing your strategic customer success goals at scale. Being one of the world’s best listeners, let Cami provide additional analysis of your customers’ communications to ensure that no items are missed or misunderstood.