Fortify your customer's engagement for enduring revenue. Cami provides a comprehensive view of every customer, aggregating key metrics and calculating a health score that is reflective of customer love. Cami leverages the power of NPS execution, CSM sentiment capture, defect monitoring, and deep analysis for predictive insights.
Cami.AI
FEATURE HIGHLIGHT
360 CUSTOMER VIEW
Cami understands that the definition of success could be different for every customer. She provides health scores aligned to each customer’s unique objectives using her deep learning skills. She also factors in subjective inputs such as CSM sentiments, Net Promoter scores and CSAT’s.
FEATURE HIGHLIGHT
CUSTOMER PULSE
While data is important, trusting and capturing CSM instincts into scoring process is important to Cami’s learning and predictions. Cami collaborates with CSM’s across channels and gathers inputs to provide richer and meaningful insights.
FEATURE HIGHLIGHT
DEFECT PATTERN ANALYSIS
Cami seamlessly accesses information from your ticketing system to analyze trends and discover patterns that are most relevant in determining customer health.
ENGAGE INTEGRATIONS
BE ONE WITH ALL YOUR CUSTOMER DATA
Connect Cami to bring data from your CRM as soon as the sale is complete. Enhance the data real time will all ticket and implementation interactions. Communicate seamless through your internal communication channels to make customer onboarding seamless.
READY TO MEET CAMI?
Cami extends a personal invitation for you to learn more, to begin customizing your Cami experience, and to start executing your strategic customer success goals at scale. Being one of the world’s best listeners, let Cami provide additional analysis of your customers’ communications to ensure that no items are missed or misunderstood.