Cami assists in building of renewal pipeline by predicting how likely a customer will renew based on correlated patterns across success metrics. With an intuitive renewal dashboard, personalized by role, she allows you to highlight renewals by customer segmentation and other custom filters.
Cami identifies a potential upsell opportunity by leveraging the knowledge of correlated patterns across all your customer portfolios and relevant interactions. She proactively takes action by informing the CSM and recommending a base upsell action plan which can be customized or used as is.
Cami provides the CSM’s with capabilities to set and track their performance goals. She encourages and celebrates by awarding milestone badges and leaderboard recognition. Cami can make skillset coaching recommendations based on role to elevate individual performance.
Connect Cami to bring data from your CRM as soon as the sale is complete. Enhance the data real time will all ticket and implementation interactions. Communicate seamless through your internal communication channels to make customer onboarding seamless.
Cami extends a personal invitation for you to learn more, to begin customizing your Cami experience, and to start executing your strategic customer success goals at scale. Being one of the world’s best listeners, let Cami provide additional analysis of your customers’ communications to ensure that no items are missed or misunderstood.