It’s a simple formula. If Customer Success = CLV, and CLV = Valuation, then Customer Success is Valuation. But why?
How does available bandwidth impact the optimal performance of a CS team? Is Bandwidth really the Miracle Cure for CS Burnout? Let’s find out!
Is customer experience the bridge to customer success? Today customer experience is a critical factor that determines the success of your company as it is the foundation that paves the path to customer success and eventually to scalable customer love.